Getting valuable customer feedback for your business product is important and helps make better decisions.
But it can be really difficult to handle multiple feedback in a structured way for you to implement them.
This tool helps you to be closer with your community by collecting product feedback from your community and updating them about your product roadmap & development.
PitchGround presents ClearFlask - Open-Source Ideation Tool To Manage Product Feedback, Roadmap, and Announcements.
Learn more about ClearFlask!
Ask for Feedback - Collect customer feedback all in one place from all your support channels.
Extract unbiased and informative feedback, a simple feedback box is an ideal approach to capture customers' own words.
Feedback as a public forum is adopted by many organizations. This approach focuses on your customers' ability to discuss features amongst themselves.
Easily integrates with your website or app - Use a custom domain to host your ClearFlask portal or embed it directly on your site or app.
Analyze feedback effectively - Organize all the data you collected to make the right decision
Quickly address incoming feedback on your Feedback Dashboard page.
Prioritize your roadmap - Plan out your tasks on your Roadmap Dashboard page.
Match your product Workflow - Customize states, transitions, and behavior of each content type to match your workflow. Each state can also alter different behavior and accessibility.
Tagging - Organize content into a defined set of tags. Create tag groups and define rules for how tags can be used.
Export and analyze externally - Export your data and feed it into your own analytics engine for insights.
Keep everyone informed - Let your community and stakeholders know what you're up to with your product development.
Release an update - Let everyone know when you release a new feature. Discuss changes within your community and subscribe to new updates.
Respond to suggestions - Directly respond to customers regarding their requests and keep them updated with the current status quo.
Status updates - Let customers subscribe to updates on specific feature requests.
Maintain two-way communication - Feedback from a customer you can reach out to is important for addressing their needs. Allow them to be notified using their preferred least-disruptive communication channel.
What are the benefits of using ClearFlask?
Best Suited For -
Alternate For - Uservoice, Nolt
Integrations -
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Grab Your ClearFlask Code Now!
Have a related Query for the Founder? Drop them here under the Discussions tab.
We would love to hear your feedback about ClearFlask. You can drop your after-purchase review here - https://pitchground.com/products/clearflask/reviews#tabs
4 Reviews
Effective community management around product/project development
3 in 1 tool for SaaS and product managers/founders.
There are a lot of features to organize tasks, items, and announcements.
Customizations for CNAME and Dark Mode are available
Bi-Directional Internal linking of the items in 3 sections with each other.
Need more integrations.
Whitelabel solution is just amazing
Robust security and authentication system inbuilt
Easy one-stop for customers for updates
No need for multiple tools to manage
More languages would be added advantage
Easy sign up
Very robust team security
Secure authentication methods
Easily customizable
White label features
Landing page features
Multi-language capabilities
Some of the errors are difficult to understand
Not easy to find support information
More languages are required
Easy and Hassle Free Signup and Overall Setup.
Drag and Drop Kanban Style Roadmap Management
GitHub, Intercom, Google Analytics & Hotjar Integrations along with API access.
Team Members, Single Sign On, OAuth, Portal Widget, Landing Page customizations are other remarkable features.
No custom SMTP for Emails sent through ClearFlask..
Lacks in Integrations with Pabbly, Integrately, Integromat.
Basic Analytics.
Support Email - support@clearflask.com
Knowledgebase - https://clearflask.com/docs
Roadmap - https://clearflask.com/roadmap